BYRON SHIRE COUNCIL

                                                                                                                               13.8 - Attachment 1

Progress Report - Operational Plan

 

1.     General Manager’s Office

 

Item No.

Budget Program

Delivery Program Ref Number

Actions 2014/2015

What will we achieve? /
How will we measure completion?

Progress achieved year to date

Status

1.1

Economic Development and Tourism

2, 16, 17, 25

Establish business and industry development programs/projects.

Key initiatives established to progress collaborative projects in tourism, health & wellbeing, food, creative and business services industries.

--  Number of initiatives established.

--  Number of attendees and/or project partners.

--  Stakeholder feedback (survey).

Business Conversation Series – business and industry stakeholder sessions focused on business strategies and assistance in partnership with the Shire’s Chamber of Commerce organisations (approx. 90 participants across 3 sessions).

Food Processing/Manufacturing Cluster established – 12 key industry stakeholders meeting to date (3 meetings).

Mullumbimby Activation program in partnership with the NSW Small Business Commissioner, NORTEC and Mullumbimby Chamber, includes 2 focus areas – visual merchandising and Women in Business – (20 participants at each session 3 sessions plus mentors).

Creative Industries and Youth Pathways program in development with I-Manifest.  Partnering with high schools and creative industry sector to be launched in 2016. Introductory session held with events and creative industries sector.

Invested in Byron one day Forum held in May 2015 – 120 attendees.

Events and Festivals cluster group meetings (1 meeting x 25 people). Second meeting scheduled for 19th August.

Events and Festivals Sponsorship Fund established to help events embed best practice. 20 applications totalling $50,000 and six funding amounts awarded

The establishment of Making Things Happen – volunteer and partnership development program.

 

1.2

Economic Development and Tourism

16, 17

Establish effective partnerships and network relationships with key stakeholder organisations locally and regionally.

Regular meetings held and contact with Regional Economic Development Managers and Regional Tourism Managers networks, local chambers of commerce and visitor association networks, peak arts groups and other business, industry, event or project groups to progress local employment opportunities.

Quarterly meetings are being held with the EDM and the RTM networks.  The ED&T team are actively involved in local Chamber of Commerce meetings, North Coast Destination Network, Tourism Managers Group, Destination Byron and the Visitor Centres.  Meetings are also undertaken regularly with Arts Northern Rivers and other industry bodies to progress employment creation initiatives.

Consultation workshops were held with local businesses to progress tourism and economic development projects (eg Beautify Byron, RVEF, EDS)

Effective working relationships established with three major festivals and all significant homegrown festivals.

2, 18

Project reference groups and Council advisory committees facilitated and or established.

The Tourism Advisory Committee was transitioned to the establishment of the Sustainable Economy Committee.

Participation in Business Roundtable sessions.

Establishment of the Vibrant Byron Project Reference Group.

16

The provision of annual reports to communicate the progress of strategies, actions and available quantitative and statistical data.

Tourism Management Plan Annual Report produced and distributed.

Reports provided to Council as required on project updates and outcomes including survey data and statistics.

 

12

Internal Council relationships developed to ensure economic development and tourism strategies factor into key decision making.

Process improvements strategies commenced across all areas of Council with a particular focus in the Events and the establishment of an internal Events Working Group and Events Policy Working Group.  An audit of progress in the TMP has also been undertaken and a new EDS in underway.

A cross divisional, Internal Working Group has also been established for the BBTCM development and ongoing implementation program.

14

Number of effective partnerships/networks established.

47

1.3

Economic Development and Tourism

13, 16, 17, 30, 31

Support industry to undertake delivery of local/regional projects with tourism industry partners and other key industry groups.

Trails brochure transition to an online application explored along with other online media (for budgetary options).

Partnerships to deliver outcomes are being sourced including RACQ/NRMA, surrounding local government areas and Byron Visitor Centre.

 

13, 15, 18, 47, 53

Health and Wellbeing industry sector engagement and directory development commenced.

Discussions with industry to date only.

15

Creative industries network development progressed.

Partnerships with key stakeholders being established and include – Arts Northern Rivers and NORTEC.

Other groups and projects in this area include - Arts Ready and
I-Manifest.

16

Destination Management Plan reviewed and completed.

Complete and distributed.

 

17

‘Byron experience’ website designed for locals and visitors seeking information and engagement in Byron Towns and Villages with links to the VIC booking website developed.

Sourcing funding opportunities and in partnership discussions with key stakeholders.

 

30, 31

Byron brand and implementation of brand positioning strategies continually promoted.

Visual Identity Guidelines complete and advertising templates have been used (back cover of Northern Rivers Business Magazine and the Byron Bay Bus Shelter).

Next stage of brand message distribution is underway.

 

31

Visitor Information Centres supported to achieve priorities in visitor services, industry services and new product development with Service Level Agreements in place.

SLA in place with Brunswick Heads Visitors Centre and Byron Greeters Project initiated in 2015 with Byron Visitors Centre.  Ongoing support is being provided to both VC’s with limited funds.

 

30

‘Buy Local’ program developed to address loss of local dollar spend (leakage to other centres).

Not commenced – refer notes.

30

Via Byron marketing campaign strategy development and rollouts supported.

Consultation with industry undertaken and funding currently being sourced for implementation.

 

30

Industry supported through ‘point of contact’ initiative.

A range of industry stakeholders have received support with business or event establishment and expansion through this initiative.

31

Byron Bay Visitor Voluntary Contribution – Beautify Byron Fund progressed.  [Res 13-622].

This project has commenced with Council’s 2 holiday parks and supported by Council with ongoing project funding for full rollout in 15/16.

 

1.4

Economic Development and Tourism

16, 17, 25

Create an Economic Development Strategy that provides a platform for employment generation and industry development.

Strategy consultation with stakeholders completed.

Strategy Framework has been workshopped with key Council and business and industry stakeholders.

18, 24, 29, 40, 45, 46, 47

Strategy developed and launched with business community.

Strategy development still in progress.

 

22

Employment lands and opportunities identified on an ongoing basis.

Discussions and plans underway for the Byron Regional Food Park at Bangalow.

20

Point of contact initiative established to support business and industry stakeholders work through planning and regulatory requirements.

Discussions with staff across the organisation have commenced and cross departmental collaboration focused on outcomes is being achieved.

17

Stakeholder connections and relationships facilitated to progress business and industry ventures.

A range of business connections and relationships have been facilitated.

 

16, 17

Investigate opportunities and the process to apply for state and federal grant programs and investment opportunities.

The new Events and Grants Support Officer has activated Council’s participation in this area and currently developing a toolkit and internal training for improved investment readiness. An internal staff working group has been developed from al three Directorates to guide decision-making on priority projects.

 

16, 17, 25

To investigate and promote training and internship opportunities for residents and their employment in the tourism industry.

Only key stakeholder meetings held to date and draft framework created.  Initial meetings have also been held with the Arts Ready internship program coordinator.

 

25

Develop a program to encourage local tourism businesses to provide meaningful employment opportunities for local people (including young people).

As per above

 

14

Business retention expansion survey commenced.

Discussions have commenced with local Chambers of Commerce as partnership project.  To be rolled out in 15/16 as part of the EDS implementation program.

 

25

Place-based product development strategies progressed.

Bay Lane Trial Activation Event was held in October 2014. A ‘toolkit’ for future laneway activations has been endorsed by Council.

The team have been working with the Bryon Bay Historical Society on a heritage walk for the Foreshore.

Discussions have also commenced with groups interested in establishing a ‘community bike program’.

Further product development opportunities are also expected to come from the town centre master planning activity.

25

Strategy complete.

Strategy in progress. Expected completion September 2015.

 

 

Support community and industry to implement the Tourism Management Plan 2008-2018. (Inserted as per resolution 14-285).

 

The TMP implementation has been ongoing with key initiatives such as Byron Greeters and visitor services improvement, brand image library, Beautify Byron Fund, Green Keys, Freedom Camping solutions and work towards Version 2 of the Byron Trails Map/ App being activated to achieve KPI’s.

1.5

Economic Development and Tourism

16, 25, 26

Consolidate relationships with learning, education and training organisations that will progress the development of skills for individuals and industry cluster groups towards employment pathways.

Regular meetings and contact with SCU and other RTO’s and stakeholders held to progress the establishment of learning precincts.

Meetings held regularly with SCU, Byron Community College, NORTEC and TAFE.  Currently working with stakeholders on identifying land for new learning precinct in the Shire.

1.6

Economic Development and Tourism

27, 28, 31

Create and implement an events development strategy.

Strategy developed to guide the attraction/retention and sustainability of local events.

In progress.

 

35, 47

Strategy complete.

In progress.

35, 47

Events policy and guidelines reviewed.

Internal audit is currently being undertaken and a trial process in place.

1.7

Economic Development and Tourism

32, 33

Develop and implement a night time economy strategy in partnership with key stakeholders.

Vibrant Byron Bay Strategy Committee established.

This group has been established and will integrate with the BBTC Masterplan activity.

 

25

Research commissioned [Local Government research partnership].

The Australian Night Time Economy and the NTE Economic Performance of Key LGAs.  2009 to 2013 report has now been received.

 

25

Strategy finalised for implementation.

In progress.

25

Laneway activation pilot undertaken [Bay Lane Res 13/2013].

This has been undertaken and now complete.

25

Strategy complete.

A ‘tool kit’ for future laneway activations has been endorsed by Council.

1.8

Economic Development and Tourism

39

Project Manage the development of the Byron Bay Town Centre & Foreshore Strategy. [Res 13/2013].

Consultants engaged to develop the BBTC&F Strategy.

McGregor Coxall has been engaged and strategy development is current.

39

High level consultation and application testing undertaken.

Sessions held in March and June 2015 and Charette workshop to take place in July 2015.

39

Strategy completed and ready for adoption by Council.

Due for completion late 2015.

 


 

not achieved/completed (insert explanatory notes)

 

Item No

Explanatory text about why the action was not achieved or completed

1.3

‘Buy Local’ program developed to address loss of local dollar spend (leakage to other centres).  This project has been deferred to next year in line with the roll out of the Economic Development Strategy.

 

Other Achievements (Important or significant Actions achieved that are not in the Operational Plan)

 

Action name

Achievements obtained

Establishment of .id suite of products (Byron Data Dashboard)

1500 unique visits to the .id products during May/Jun (4 week period) after official launch of the products at the Investment in Byron Forum.

Secured the LGNSW Tourism Conference (March 2016)

Byron Shire led a partnership bid for the LGNSW Tourism Conference with Ballina Shire to attract approximately 200 delegates in a shoulder season.

Re-established Council’s Grants program

Approximately 21 grants applied for, with over $1million dollars in grant funding successfully awarded.

Byron Greeters Program

The first stages of the Byron Greeters program has been established, attracting local sponsorship support from Ballina Byron Airport and Crystal Castle.

 


Progress Report – Operational Plan

 

2.    Organisation Development

 

Item No.

Budget Program

Delivery Program Ref Number

Actions 2014/2015

What will we achieve? /
How will we measure completion?

Progress achieved year to date

Status

2.1

Human Resource Management

1, 2, 24

Progress implementation of revised Council structure.

Restructure complete.

Complete to Manager level – refer notes.

2.2

Human Resource Management

1, 3, 6

Increase capacity of office-based staff to deliver high quality customer services.

Review of method of delivery of office based customer services complete.

Customer Service Coordinator position recruited and review substantially commenced but not complete. 

 

3, 6

Customer service focused training completed as part of the corporate training program.

Focused training delivered in both halves of the year.

 

2.3

Human Resource Management

3, 6, 14

Build organisational capacity to deliver effective and focused community engagement.

Minimum of 2 key staff IAP2 accredited & 5 key staff having completed IAP2 introductory training by end of year.

Complete

 

3, 5, 6

Cultural awareness induction training to 80% of staff completed.

Complete for indoor staff.
Program partner who delivers the training has been unable to advance their project for non-electronic delivery to outdoor staff.

 

 

2.4

Human Resource Management

3, 6, 23

Identify technology skills gaps.

Software skills audit completed.

Audit complete. Awaiting results.

 

2.5

Human Resource Management

1, 4, 6, 11

Develop Balance Scorecard Performance Planning to integrate with IP&R documents and broader Council performance planning systems.

Staff training in new system completed.

Complete.

 

4, 6

Balanced Scorecard system implemented to Manager level.

Complete.

 

2.6

Human Resource Management

5

Deliver effective staff engagement initiatives.

Staff recognition scheme implemented.

Complete.

 

3, 5, 6

Customer service excellence recognition system implemented.

New reward and recognition scheme developed and implemented.

 

5

Staff newsletter published bi-monthly.

Achieved.

 

2, 5, 7, 9

Minimum of 2 actions initiated from workforce survey.

Achieved.

 

2.7

Human Resource Management

8, 9

Improve Corporate work health safety system.

Council Work Health Safety Framework implemented.

Complete.

 

8, 9, 15

Council-wide Work Health Safety policies and procedures revised or developed - minimum 6 major Council-wide policies/procedures.

Achieved.

 

8, 9

Numbers and costs of claims reduced.

Costs of claims reduced in first half then slightly increased during second half. Numbers of claims reduced in both halves.

 

8

80% return to work in less than 10 working days for injured employees achieved.

82% returned to work in less than 10 working days in first half.
90% returned to work in less than 10 working days in second half.

 

8, 9

Numbers of notifiable incidents reduced.

Achieved with staff incidents – zero in first half and 2 in second half.
(There where 2 notifiable incidents by Council contractors).

 

3, 6, 8, 9

Mental health awareness tools for supervisors and managers developed.

Not complete – refer notes.

9

Average days of workforce absenteeism per EFT per annum < 9 days achieved.

Achieved 7.92

 

8

Minimum 4 meetings per year for each WHS Committee held.

Achieved.

 

8

Minimum 4 workplace inspections conducted annually by each WHS Committee.

Achieved.

 

2.8

Human Resource Management

10, 11

Review and improve Workforce Plan aligned to revised Asset Management Plan.

Workforce Plan revised by 30 June 2016.

Not due yet

 

 

2.9

Human Resource Management

10, 11

Implement actions from Workforce Plan.

Minimum of 2 actions implemented annually.

Achieved

 

2.10

Human Resource Management

10, 11

Continue to improve Integrated Planning and Reporting.

Operational Plan format and reporting processes reviewed and improved.

Achieved with revised templates and tools developed for 2015/2016.

 

2.11

Human Resource Management

12

Make all necessary adjustments to workforce plan, payroll and human resource systems arising from outcome of revised Local Government (State) Award 2013/14.

100% Award compliance achieved.

Achieved.

 

2.12

Human Resource Management

2, 3, 6, 8

Continue to provide human resource and industrial support services to Directorates.

Statutory and corporate training and development programs delivered with attendance by EFT > 90%.

96.5% attendance

 

5

Consultative Committee facilitated with minimum 4 meetings held per year.

Achieved.

 

5

80% of industrial grievances responded to within 21 days.

Achieved.

 

5, 8

New recruit corporate induction completed for - 100%.

Achieved for permanent and fixed term appointments.

 

5, 6, 8, 9

Permanent staff turnover <12.5% achieved.

Achieved 6.36%.

 

2.13

Human Resource Management

3

Provide quality investigation and response services for Code of Conduct Complaints.

Prescribed timeframes complied with – 100%.

Achieved. Program reassigned to Corporate and Community Services as part of restructure for balance of year.

 

3

Public Interest Disclosure Act and Code of Conduct reporting requirements complied with – 100%.

Achieved. Program reassigned to Corporate and Community Services as part of restructure for balance of year.

 

2.14

Human Resource Management

13

Increase provision of information to the community through electronic media.

Number of hits on website increased (averaged over the 12 months).

Achieved.

 

3, 6, 13

Increase number of staff trained in social media administration and moderation.

Training to moderators, administrators and management.

 

3, 6, 13

Training provided in social media basics to 80% of staff.

On target.

 

2.15

Media and Communications

14

Council’s Communications Strategy developed.

Completed.

On target.

 

2.16

Media and Communications

3, 13, 14,  15

Build Council’s social and digital media presence.

Capacity to monitor social and digital medial introduced.

Monitoring trial completed October 2014 – January 2015.

 

13

Numbers of subscribers >4,000 achieved.

Achieved.

 

 


 

not achieved/completed (insert explanatory notes)

 

Item No

Explanatory text about why the action was not achieved or completed

2.1

Restructure complete - the consultation proposed to be completed in 2014/2015 was delayed until July 2015 for a range of operational and priority project reasons. Balance commenced July 2015

2.7

Mental health awareness tools for supervisors and managers developed – Unable to be completed without input from insurer which has not been provided yet.

 

Other Achievements (Important or significant Actions achieved that are not in the Operational Plan)

 

Action name

Achievements obtained

2.7 Improvements in WHS and injury management

Active injury management and improvements resulted in another year of significant reductions in workers compensation insurance premiums.

 


 

3.    Corporate and Community Services

 

Item No.

Budget Program

Delivery Program Ref Number

Actions 2014/2015

What will we achieve? /
How will we measure completion?

Progress achieved year to date

Status

3.1

Environmental Health & Compliance

3, 19, 22, 23, 46

Provide improved information to the community through web-based and written formats.

Web page information reviewed and current at end of reporting period.

Web page information updated as required.

 

3, 19, 22

Improvements developed in consultation with relevant section needs.

Integration of information sharing and common resources is improving with the implementation of the SEE restructure.

 

3, 19, 20 22, 23, 46

Shortfalls identified for future project resources allocation.

Project resource allocation is currently under review as part of a service level review commenced and to be finalised during 2015/16.

 

20

Brochures to the public, visitors and industry regarding camping in parks & reserves prepared and disseminated.

Brochures for the public, visitors and industry regarding camping in parks & reserves have been prepared and disseminated.

 

20, 22

Seminars and workshops for industry on issues such as tree removal and sediment and erosion control held.

Holiday Letting workshops and industry forums have been held to facilitate the formulation of a strategic approach to resolve this ongoing issue. Additionally an industry forum is proposed to be held in August to launch the new Electronic Housing Code to assist the community in understanding exempt and complying development.

 

3, 13, 22, 23, 41

Investigation of additional layers in the planning system complete.

Planning layers include exempt and complying development (SEPPs), new LEP 2014 and DCP 2010 and DCP 2014. Compliance involvement in new legislative requirements and amendments has been improved with a  closer working arrangement with the planning area of Council

 

3.2

Environmental Health & Compliance

19

Ensure compliance programs protect the environment and public health.

All food businesses inspected in accordance with the NSW Food Authority category requirements.

Minimum requirements under the NSW Food Authority partnership were achieved. Annual report provided detailing program results

 

19

All public health premises inspected in accordance with the requirements of the Public Health Act.

Regulated public health activities inspected where customer action requests received.

 

17, 19, 43, 44

On-Site Sewage Management System owners issued with ‘Approval to Operate’ on a priority basis proportionate to capacity and risk to environment and public health.

The management of On-Site Sewage Management System to enable owners to be issued with ‘Approval to Operate’ is occurring in accordance the Community Engagement and Risk Communication (CERC) project. The CERC has been reviewed to progress within the overall corporate objectives.

 

19, 3

All high risk complaints responded to within seven working days.

All high risk complaints were responded to within seven working days.

 

19

2014/2015 Compliance Priorities Program – very high priorities – adhered to.

Very high priorities within the 2014/2015 Compliance Priorities Program achieved.

 

3.3

Environmental Health & Compliance

53, 28, 19

Prepare, participate and provide effective responses to emergency incidents.

All staff appropriately trained and kitted out to respond to emergency incidents.

Personal Protective Equipment has been provided and internal training of staff is continuing to occur to enable effective responses to emergency incidents.

53, 28, 19

Participated in council management processes to improve readiness and response capacity of council to future emergency events.

Staff participated in joint Byron/Tweed committee activities where required.

3.4

Environmental Health & Compliance

22, 40, 43

Maintain effective environmental monitoring programs to protect the environment and public health of the whole community.

Recreational waters monitored in conjunction with State “Beachwatch” program.

Program completed in 2013.

43, 44, 51

Stormwater outfall at Clarkes Beach monitored to protect public health of beach users.

Limited monitoring of this area occurred.

22, 43, 44, 46

Natural waters monitoring program completed as required for the protection of the environment and public health.

Limited monitoring of this area occurred.

43, 46

Mosquito trapping conducted during warmer months as part of the NSW Ministry of Health program to inform the community of the incidence of mosquito borne disease.

Not progressed – refer notes.

43, 46

Blue-green algae incidents responded to and the Regional Algal Coordinating Committee (RACC) notified as required.

No incidents of blue-green algae found in natural waters.

 

43, 46

Fish kill incidents responded to, Department of Primary Industries Fisheries notified as required.

Two fish kill incidents reported to DPI Fisheries.

 

43

Compliance – environmental offences routinely reported to Commonwealth environmental agencies as required.

No reportable offences.

 

3.5

Environmental Health & Compliance

28, 38, 40

Manage the expanding markets, events and festival activities on public and private lands to establish sustainable and safe outcomes while preserving the neighbourhood amenity.

Markets and events attended and inspected to maintain food, safety and public health standards as measures to protect patrons and the wider community.

Markets and events such as Blues Festival; Falls Festival; Splendour in the Grass attended and inspected to maintain food safety standards.

 

28, 38, 40, 53

Resources and supporting policy developed to facilitate best practise outcomes for event organisers and the community.

Appointment of Events officer has enabled  policy development to be commenced  for  best practice outcomes for event organisers and the community

 

28, 38, 40, 53

Review program established to assess and upgrade public lands used for markets and events to provide safe and sustainable public spaces.

Council resolved to exhibit the Draft Sustainable Community Market Policy in the 31 May 2015.

 

20, 28

Event specific liaison officers appointed as first point of contact and Department of Planning liaised with regarding development consent conditions.

Event specific liaison officers appointed. Communication being facilitated through new staff appointment.

 

3.6

Environmental Health & Compliance

28,32,33

 

Establish safe community standards for businesses operating in Byron Shire

Audits of night-time activities conducted in all towns and villages to identify safety and public facility defects.

Programs included in CCTV and Byron Bay safety programs are being developed / implemented. Additional Ranger patrols conducted during busier holiday periods.

 

28, 32, 33

Policy for activities on public lands and roads developed to address matters of public safety and impact upon existing businesses and the community.

Not progressed this year – refer notes.

32, 33

 

Liquor licensing application responses developed in accordance with council policy direction and the Liquor Act 2007.

A response to liquor licensing matters continues to be provided. Weekly notification of activities reported in Councillors bulletin.

 

28, 32, 33

Incorporate tourism into BSC Risk Management Plan.

Not progressed – refer notes.

3.7

Environmental Health & Compliance

17,18, 20,
22

Maintain effective relations with local and State agencies

Regional meetings and workshops facilitated by NSW Food Authority, Ministry of Health, Office of Environment and Heritage and other authorities attended by staff.

Regional meetings and workshops attended where relevant.

 

19

Actively involved with Australasian Environmental Law Enforcement Network (AELERT).

Council is a member AELERT.

 

3.8

Information Systems

3, 16, 23

 

Deliver and maintain resilient, reliable, and effective corporate information business applications, computing hardware, networking, and technology infrastructure.

Corporate software applications available to users between core business hours 7.30am to 4.30pm 98%.

Core systems uptime exceeds KPI of 98%.

 

3.9

Information Systems

23

 

Deliver information systems services and support to best practice standard.

Percentage service desk requests met service level targets 95%.

85% of requests resolved within agreed service level  timeframes (total requests 2,646).

3.10

Information Systems

23

Deliver and maintain information systems software and hardware asset management plan.

Software Licences reconciled and endorsed with Vendors 100%.

All software licenses reconciled and current as at June 30 2015.

23

Software and Hardware Asset Management Program developed and endorsed.

Not progressed – refer notes.

3.11

Information Systems

23

Review and audit corporate data links and connection for ongoing cost efficiencies.

Audit complete and recommendations implemented.

Review on-going.  Regular communication with Telstra to seek optimal use of resources.  In agreement with Manager Utilities have separated SCADA data links from Corporate.

3.12

Information Systems

3, 12, 23, 24

Deliver phased implementation of Information Management and Systems Strategic Plan.

Delivered in accordance with endorsed implementation program and milestones.

2015 – 2019 IT Strategic plan adopted.  IT Steering committee meeting every quarter, minutes recorded, action items issued and followed up.  Process for requesting IT projects implemented.

3.13

Information Systems

23

Maintain council information and records management functions to improve efficiencies and meet legislative compliance.

Disclosure log published to the website every 2 months.

Disclosure log maintained and updated in accordance with the GIPA Act and current version of log is always available from Council’s website.

23

Scanned historical records met established targets 85%.

Currently archiving 2003 hardcopy DA files.

23

Formal GIPA applications processed within statutory timeframes 100%.

All applications have been processed within statutory timeframes.

3.14

Property, Procurement and Contracts

24

Deliver implementation plan for procurement roadmap recommendations.

Implementation program and milestones endorsed.

Completed to plan.

 

3.15

Property, Procurement, and Contracts

24

Maintain contracts register and report contracts in accordance with legislative requirements.

Contracts > $150k published in the Government Contract Register every two months 100%.

100%

 

24

Contracts > $50k published in the annual return 100%.

100%

 

3.16

Property, Procurement, and Contracts

24

Provide legislative support for leases and licenses over council owned and controlled land.

Notice and advice provided to asset manager >90 days of agreement expiry.

85%

 

 

24

Rental invoices raised on time consistent with lease/licence terms and conditions 100%.

100%
Audit completed, CPI adjustments implemented.

 

3.17

Property, Procurement, and Contracts

24

Provide legislative lease and license support for the phased implementation of the Tyagarah Aerodrome adopted future options restructure.

Delivered in accordance with endorsed implementation program and milestones.

85%
Pending advice from Crown Lands a regarding 34A license conditions.

 

3.18

Property, Procurement, and Contracts

46

Provide legislative licensing support for the competitive process to establish new community market licenses in accordance revised Sustainable Community Markets Policy.

Delivered in accordance with endorsed implementation program and milestones

100%
Completed to project plan.

 

3.19

Property, Procurement, and Contracts

40

Deliver planned and preventative community building maintenance programs and services.

Special rates maintenance programme delivered in accordance with plan 75%.

70%
Some program elements delayed but progressing. 

 

40

Preventative maintenance delivered in accordance with the plan 90%.

95%

 

3.20

Property, Procurement, and Contracts

40

Deliver planned public amenities special rate capital works programs.

Capital works delivered in accordance with capital works plan 85%.

70%, refer notes

 

3.21

Property, Procurement, and Contracts

40

Deliver planned community building and swimming pool facilities capital works program.

Capital works delivered in accordance with capital works plan 85%.

80%

Some program elements delayed but progressing.

 

3.22

Community Development

11, 27

Implement the following actions from the Disability Access and Inclusion Plan (DAIP):

1.1.   Create a working relationship with sports oriented organisations to encourage “sports” related activities for people with a disability (5.2 from DAIP).

Training session for BRSCC staff held and information and skill development opportunities provided to sporting groups in the Shire.

“Sportsability” Training was held at the BRSCC for staff  and Sports Clubs were invited to attend. The training was also attended by Out of School Hours  (OOSH) Centre staff and Byron Herb Garden staff.
A Sportsability Kit was purchased for loan to sporting groups, Out of School Hours Centres (OOSH) and  BRSCC staff use.
A “Sportsability Games” was held on 3 December to celebrate International Day of People with a Disability (IDPWD) with 12 participants and 3 staff from the Byron Herb Garden.

 

3.23

Community Development

11

Develop new/revised Disability Access Plan (DAP) 2014-2019.

New/revised DAIP developed.

Staff Training on the new Act and the implications for council was successfully held on 2 December 2014, with 17 staff present from across Council, 5 people with a disability, 2 Carers, and Guide Dogs NSW all giving brief presentations.
The Draft Guidelines for the development of Disability Inclusion and Access Plans for expected from the Local Government NSW in October 2015, which will provide further direction to developing a new and mandatory Plan.

 

3.24

Community Development

11

Implement the following actions from the Positive Ageing Strategy (PAS) for 2014/15

1.1.   Celebrate Carers Week (PAS 1.2.1 & 6.4.4)

2.2.   Develop materials to encourage adaptation of existing dwellings for ageing peoples needs (PAS 3.2.1)

3.3.   Support and encourage businesses to provide ‘age friendly’ access (PAS 4.2)

4.4.   Provide customer service training to Council staff in relation to the needs of older people (PAS 5.4.1)

5.5.   Celebrate Seniors Week in collaboration with community groups.

An event/function held to celebrate Carers Week.

Council partnered with Mission Australia to hold a Carers Week Morning Tea on 16 October at the Drill Hall Mullumbimby.
In addition 2 Young Carers meeting to establish support for young people caring for their parents.  This group is now supported by Carers Australia.

 

11

Materials developed and promoted on Council’s website to assist older people to adapt their dwellings to enable them to live there safely for longer.

Currently updating Community Development website.  This project will be included as a part of that process – for completion by December 2015.
Working with the Regional Access Committee to develop a series of fact sheets – including adaptable housing information.

 

11

Access Aware information developed and promoted on Council’s website to encourage local businesses to provide age friendly access.

Exploring best way of encouraging and promoting accessible Tourist facilities. Currently liaising with local Accessible Tourism website Managing Director and Council’s Economic Development team.
Further meetings to develop this project occurring in August.

 

11

Customer service training on the needs of older people held and attended by Council staff.

Initial discussion with Alzheimer’s Australia about the possibility of training based on their current Dementia friendly initiative.

 

3.25

Community Development

49

Produce and review Mobility Map promoting pedestrian access.

Mobility Map printed and available for distribution.

The Mobility Map completed in May 2014 and circulated following a number of field trips with people with a disability and a number of Access Committee members.
This map is available on Council’s website.

 

3.26

Community Development

11

Implement the following Actions from the Youth Strategy and Action Plan:

1.1.   Develop a specific Youth section on Council’s website with links to other relevant government and community based organisations websites.

2.2.   Provide and promote information about Council and community services, facilities and resources for young people using contemporary and youth friendly modes of communication, including Council’s website.

3.3.   Develop a resource that provides opportunities for young people to understand Council information and processes easily.

4.4.   Facilitate activities for young people in their local communities.

5.5.   Coordinate the Council’s activities for Youth Week.

6.6.   Coordinate the Byron Youth Council.

7.7.   Implement Council’s Small Change Grant and Youth Activities Grants.

Youth user friendly ‘Youth Council’ website developed and promoted to the community.

The Youth Council information on Council’s website has been reviewed and revised.
The Youth Council also have a Facebook page where the majority of information is now distributed.  

 

11

Youth friendly resource developed to explain Council processes and procedures to youth.

Initial discussions held with Youth Council and Council staff.  Project has not progressed due to a vacant position.

 

11

Youth Week activities developed and coordinated.

Youth Week was held in April 2015. Council was involved in a Band Comp, Youth Arts Project, a skate comp and launched this years Youth Activities Grants in Youth Week 2015.

 

11

Youth Council meetings held – at least 4 per year.

The Youth Council met In July, August, September, October, November, December 2014 and in February 2015.

 

11

Small Change Grant and Youth Activities Grant process implemented.

Small Change Grants awarded to:

Which Way Festival - Youth music festival
Stand Out UpCycle Workshops - Upcycling workshops and fashion show
Try A Little BYT - Youth Mentor training for Byron Youth Theatre
Spirit of the Bay - Youth Music and cultural festival.

 

3.27

Community Development

15

Develop a Volunteer Policy and procedures/operations document to manage Council Volunteering Programs.

Volunteer Policy developed and adopted by Council.

The Volunteering for Council  Policy was developed and adopted by Council in December 2014.

Highlights:

·    Beautify Byron Day October 2014.

·    Section 355 Management Committees for community halls and venues had discussion forums in November 2014 and June 2015.

·    Byron Greeters at the events of AFL 9’s, Bay Lane Activation/ Byron Bay Surf Festival, Park and Ride 2014, Soul St NYE, Byron Bay Triathlon, and Mullum to Bruns Paddle.

 

15

Procedures/Operations developed and adopted by Council.

The Procedures/Operation Manual was also developed in association with the Policy.  As an operational document Council adoption is not required.  They have been endorsed by the Directors.

 

15

Volunteer register developed and base line information recorded.

A volunteer register has been developed and volunteers have been registered and utilised in a variety of projects, including Byron Greeters, New Years Eve and Beautify Byron Day.

 

3.28

Community Development

18

Apply for State and Federal Grants where applicable.

All grant applications recorded in the Council Grants Register.

Grant applications:

1.   Carers Week Grant of $250 was successful.

2.   Application for LGA/NSW Creative Ageing Grant applied for ($20,000).

3.   Seniors Week Grant applied for and successful ($1,000).

4.   Youth Week Grant applied for.

5.   Fundability NSW Grant unsuccessful.

6.   Department of Attorney General Crime Prevention Grant successful for $50,000 for CPTED (Upgrade to lighting in Fletcher Street).

7.   Federal Safer Streets Program – Grant awarded for $200,000 for CCTV in Apex Park and Jonson Street.

8.   Regional Arts Fund – successful for $20,000.

9.   Mental Health Month – successful for $1,000.

10. Creative Ageing – successful for $4,000.

11. Department of Environment and Health – Aboriginal Heritage Study – application lodged – unsuccessful.

 

3.29

Community Development

29

Review Public Art Guidelines and implementation.

Guidelines reviewed and revised where required.

Guidelines reviewed and adopted by Council (14-471).

3.30

Community Development

29, 32

Manage the Public Art Assessment Panel (PAAP)

PAAP meetings held and outcomes reported to Council.

Meetings held in July, September, November 2014, February 2015 May 2015.

 

3.31

Community Development

29

Implement the Youth Art Project.

Prizes awarded, art exhibited and installed in public spaces.

All award winning art pieces replicated on aluminium sheets 1600x1220mm and erected on selected Council and community buildings.

 

3.32

Community Development

11, 18, 32, 33

Implement actions from the Safer Community Compact:

1.1.   Safer Streets – Crime Prevention Through Environmental Design – further develop projects that meet this action from the Safer Community Compact (8.1)

2.2.   Analyse and develop actions from the Byron Bay CBD Police Safety Audit 2013 to address the Safer Street Project (Compact 8.1)

3.3.   Apply to the Attorney Generals Department for funding to implement the Safer Streets project from the Safer Community Compact.

Community Safety statistics from BOCSAR compared and reported on.

BOCSAR statistics used in the initial development of the Community Safety Compact.
Council contributed to the development of OLGR’s Byron Bay Alcohol Action Plan which was reported to Council.
A new Community Safety Compact is planned for development in 2016.

 

11, 18, 32, 33

Grant application lodged for funding from the Attorney General.

Grant lodged with Department of Attorney General for Crime Prevention Grants and Council was awarded $50,000 for CPTED (Upgrade to lighting in Fletcher Street).

 

11, 18, 32, 33

2013 Police Safety Audit reported on.

Actions developed from the Safety Audit and reported to the Executive Team.
A progress report on the implementation of the Safer Community Compact was provided to Council in March 2014 (14-111).
A new Community Safety Compact is planned for development in 2016.

 

3.33

 

11, 32, 33

Coordinate Council’s role in the provision of services and infrastructure for Schoolies and New Year’s Eve in Byron Bay.

Work with community stakeholders, business, emergency services and Council directorates.

Participation in New Years Eve and Schoolies undertaken and outcomes compiled and reported on.

Council contributed lighting, facilities, waste management services, other logistical support and application fees to assist the Schoolies Safety Working Group in response to Schoolies 2014.
Council provided considerable logistical support, extensive services, approvals, assessments and coordination for New Years Eve 2014.  Council also supported the Byron Bay Community Centre to operate Soul Street and First Sun Events to celebrate and managed the Safe Summer in the Bay Committee, SEPA parking program to support Park and Ride over 7 days around New Year’s Eve.
Reported to Council 26 February 2015.

 

3.34

Public Libraries

16, 34

Undertake the management of the current arrangement with the RTRL.

Library usage statistics compiled and analysed.

Library statistics for the three Shire branches are presented at each Richmond Tweed Regional Library (RTRL) Committee meeting.  Meetings were held in August, November 2014, February, April and May 2015.

 

3.35

Public Libraries

16, 34

Work in conjunction with RTRL Councils to develop a new management model for regional library services.

New RTRL management model developed and agreements in place with member Councils.

Not progressed – refer notes.

3.36

Public Libraries

16, 34

Analyse the outcomes of the Local Government Review with regard to implications for the RTRL.

Report requested from the RTRL on the outcomes of the Local Government Review and reported to Council.

Not progressed – refer notes.

3.37

Byron Regional Sport and Cultural Complex (BRSCC)

16, 27, 35

Implement the actions/ strategies in the BRSCC Business Plan to encourage and provide opportunities for sporting, recreation and cultural activities in the Shire.

Number and nature of sporting, cultural and recreational events/activities held at the BRSCC.

Events included:

·    Uplift

·    Byron High School Formal

·    AFL 9’s National Competition

·    Youth Employment Forum

·    Gym for Life Challenge – National Gymnastics Competition

·    Senior North Coast Regional Basketball Tournament

·    Writers Festival

·    PASH (Positive Adolescent Sexual Health) Conference.

27, 35

Demonstrated increase in the usage statistics for the facility (derived from the Business Plan).

Cultural and sporting activities have increased at the Complex.  There is a new regular Sunday booking, a new regular dance group, a new Junior Roller Derby Team booking, and a new Fit Skate regular booking.
These are in addition to the regular hires including Basketball, Footsal, Dance groups, pilates/fitness groups and Little Kickers.
Current regular meeting room and function room hirers include Red Cross Blood Donation Bank, North NSW Health District training days, Ballina TAFE, Community Training Australia, Applied First Aid Nth Rivers, Jigsaw Consultative Group.

 

3.38

Byron Regional Sport and Cultural Complex (BRSCC)

35

Implement action and management practices that maximise utilisation and sustainability of the facility.

Income generation for the facility reviewed.

Total income for 2013/14 was around $248,000.  The income for the BRSCC as at 30 June 2015 was $318,000, an increase of 28%. 

 

35

Expanded income sources.

The additional income sources has been derived through:

·    Introduction and development of food and beverage sales

·    Increased regular hirers

·    Reviewed fees and charges

·    Word of mouth about the facility

·    Increased casual bookings

·    Working on Kitchen lease.

 

3.39

Community Development

36

Develop Sport Stakeholder Forum.

4 Sports Stakeholder Forums conducted annually.

Forums were conducted in August, November 2014 and May 2015.
Forums have not been well attended.  Forums will continue in 2015 on a project basis and be held at 5pm on a Monday evening following the recommendations of Forum participants.

 

3.40

Community Development

11, 29, 37

In partnership with the Arakwal Corporation, implement the following actions from the Arakwal Memorandum of Understanding:

1.1.   Tourism -  Arakwal to be consulted with on the licensing/tendering for tourism operators and screening in relation to cultural heritage (1.2.6 from MoU).

2.2.   Public Art Opportunities - Council to encourage the development of public art opportunities to allow opportunities for Arakwal people to have artistic and cultural expression (3.2.3 from MoU).

3.3.   Consultation Process – Finalise the development of clear processes in regard to consultation and engagement with Arakwal on development applications and other planning mechanisms in lands within the Byron Shire.

4.4.   Cultural Awareness Training – Cultural awareness induction for all new staff and offered to Councillors (4.2.4 from MoU).

Cultural awareness induction for all new staff and Councillors undertaken.

The Cultural Awareness training has been developed and is included in new indoor staff induction.  The induction was also forwarded to all existing indoor staff to undertake as a refresher.

 

3.41

Community Development

37

Participate in NAIDOC Week celebrations, hosting a Council Flag Raising Ceremony and supporting Arakwal and community based events.

Participation in NAIDOC week celebrations undertaken.

NAIDOC Week was held in July 2014.  Events included Council’s Flag Raising Ceremony, Exhibition and Award Ceremony in partnership with the Byron Community Centre, Family Fun Day in Partnership with Mullumbimby & District Neighbourhood Centre, and Council contributed and had a stall at the Arakwal Celebration Day.

 

3.42

Children’s Services - Sandhills

CSP SC2.3

Provide quality accredited early childhood education using appropriately qualified educators, promoting sustainable outcomes for children, and enhancing connections with the local community.

National Quality Framework rating of ‘Exceeding’ rating maintained.

Yes maintained.

 

Greater than 90% occupancy rate based on 54 places achieved.

98%

 

Greater than 12,000 per day enrolments per annum achieved.

13,507 enrolments

 

3 sustainability education initiatives per year. Delivered.

Rous Water Watchers

Recycling Compost

Worm Farms

Gardens

 

3 community outreach events or activities per year delivered.

NAIDOC Week

Little Big Sport day

Annual Family & Friends Afternoon Tea

Star Gazing Night

3.43

Children’s Services – Other

CSP SC2.3

Coordinate Out of School Hours Care (OOSH) services in Byron Bay, Mullumbimby and Brunswick Heads.

National Quality Framework Accreditation achieved.

Byron Bay, Mullumbimby and Brunswick Heads all achieved ‘Meeting National Standards’ accreditation.

 

Greater than 55% occupancy rate in After School Care Services based on 65 places achieved.

40.34% annual occupancy rate across 3 Centres.

 

Greater than 7000 per day enrolments in After School Care per annum achieved.

5481 total across 3 Centres.

 

Greater than 75% occupancy rate in Vacation Care Services based on 120 places achieved.

72.33% average occupancy rate across 3 Centres.

 

Greater than 4000 per day enrolments in Vacation Care Services per annum achieved.

4611 total enrolments for the three Centres

3.44

Children’s Services – Other

CSP SC2.3

Manage the contract and reporting requirements for the provision of parenting support programs (FaHCSIA funded).

Reporting documentation reported to FaHCSIA and Council.

All reporting and acquittals processed and reported to FaHCSIA.

 

 

not achieved/completed (insert explanatory notes)

 

Item No

Explanatory text about why the action was not achieved or completed

3.4

Mosquito Trapping - The 2014/15 season achieved the highest recorded numbers of notifications for arboviruses in Byron Shire for the whole of NSW. Traps for mosquito trapping have been returned to the NSW Ministry of Health however on-going community education via Council’s website is occurring. Additionally DCP 2014 includes a chapter on Mosquitoes and biting midges to minimise the risk of occurrences in future developments.

3.6

Public Safety Policy - Review of the existing Policy commenced and is to be finalised in the 2015/16 financial year.

3.6

Incorporate tourism into BSC Risk Management Plan – Resources committed to higher priority risk projects

3.10

Software and Hardware Asset Management Program - resources committed to deliver critical upgrade of Authority, TRIM, Office and GIS systems, which is due to complete Oct 2015.

3.35

Development of a new Management Model - The RTRL have voted to hold off on this project until the outcome of the Local Government Review.

3.36

Report on the Outcomes of the Local Government Review - No report or action from the RTRL to date on the impacts of the Local Government Review.

 

 


 

Progress Report – Operational Plan

 

4.    Infrastructure Services

 

Item No.

Budget Program

Delivery Program Ref Number

Actions 2014/2015

What will we achieve? /
How will we measure completion?

Progress achieved year to date

Status

4.1

Water Services

16

Participation in Rous Water Agreement Liaison Committee.

Future Water Strategy developed.

Strategy developed. Groundwater option being investigated.

16

Nil boiled water alerts achieved.

0

4.2

Water Services

Sewer Services

16

Participation in the Northern Rivers Water Managers Group.

Number of effective initiatives /programs implemented.

Water meter procurement

Chemical procurement

SCADA service providers panel

16

Water supply security and resilience secured through the development of a regional future water strategy.

Strategy developed with Rous Water. Groundwater option being investigated.

4.3

Water Services

54

Coopers Shoot Water Reservoir - commence construction.

Construction completed by end of 2015.

Delayed – refer notes.

4.4

Water Services

20

Implement Backflow Prevention Project.

Number of new and effective education programmes/ initiatives implemented.

Complete and ongoing.

4.5

Sewer Services

20

Ongoing Trade Waste Education programme.

Number of new and effective education programmes/ initiatives implemented.

Complete and ongoing.

20

Increased protection to the sewerage system through effective Liquid Trade Waste regulation (95% of liquid trade waste generators in active regulation).

Complete.

 

4.6

Water Services

20

Ongoing Demand Management Education programmes.

Number of new and effective education programmes/ initiatives implemented.

Ongoing with Rous Water.

4.7

Sewer Services

42

Establish Koala habitat corridor through the Brunswick Valley STP property.

Native vegetation cover increased.

Corridor established. Planting ongoing.

42

Bush regeneration and revegetation programs delivered.

Corridor established. Planting ongoing.

4.8

Sewer Services

45

Solar generation installed on West Byron STP.

Installation completed.

Complete.

4.9

Roads and Drainage

46, 51, 52

Deliver long term infrastructure maintenance and renewal programs.

Programs implemented within budget.

Maintenance activities delivered within overall approved budget for 2014/15.

Capital Works delivered within  approved and adjusted budgets with:

·    “Design Only” projects continuing into 2015/16

·    Some projects under construction continuing into 2015/16.

·    A limited number of projects unable to be progressed in 2015/15.

All of the above will be included in the “2014/15 Carry Over Report”, which will reported to a Council meeting later in 2015.

 

4.10

Roads and Drainage

51, 52

Implement stormwater plan across the shire.

Planned works are completed within budget.

All works approved & funded by Council were implemented except for:

·    22 Bay St.

·    SGB Street Drainage Stage 1.

Both projects will be included in the “2014/15 Carry Over Report”, which will reported to a Council meeting later in 2015.

 

4.11

Roads and Drainage

22, 44

Finalise floodplain management plans for Northern Shire Creeks and Belongil Creek.

Plans completed and adopted by Council.

North Byron Coastal Creeks Draft Flood Study reviewed by Committee 23/06/2015.  Amendments to be made and presented August 2015 for further review.

Draft Belongil Creek Floodplain Risk Management Study and Plan Summary and the Draft Belongil Creek Floodplain Risk Management Plan adopted 09/04/15 – res 15-135.






 

4.12

Traffic and Transport

50

Review the MR 545 Study.

Review and implementation of the study is ongoing and progressed as opportunity arises, e.g. funding, development proposal, etc. 

Not complete – refer notes.

4.13

Traffic and Transport

48, 50

Develop an Integrated Transport Strategy.

Strategy developed and adopted by Council.

Not completed – refer notes.

4.14

Traffic and Transport

50

Complete planning and design of Byron Bay Bypass.

Plan and specifications complete.

The concept design and EIS have been completed. The DA for the project has been lodged and also the Bio-banking application.

 

 

4.15

Traffic and Transport

40

Develop Parking and Local Traffic Management Plans.

Plans completed and adopted by Council.

Byron Bay Town Centre Plan reported to Council May 2015.
Other townships identified in future program.

 

4.16

Traffic and Transport

49

Complete the Pedestrian and Access Mobility Plan.

PAMP completed and adopted by Council.

Limited progress – refer notes.

4.17

Traffic and Transport

48, 49

Review the adopted Bike Plan.

Review completed and adopted by Council.

Limited progress – refer notes.

4.18

Recreational facilities

40

Develop landscape plans for towns and villages.

Completed plans adopted by Council.

Refer notes.

4.19

Recreational facilities

40

Develop a Communities Facility Plan (including recreation, parks and toilets).

Completed plans adopted by Council.

Park assets are now all spatially recorded and maintenance is being monitored. Data will be used towards developing plans.

4.20

Recreational facilities

40

Review Plans of Management for Council’s open space and sports fields and recreational areas.

Review completed and plans adopted by Council.

Refer notes.

4.21

Recreational facilities

40

Implement sports fields and recreational areas work plans.

Adopted actions from plan implemented.

The actions in the northern sports field strategy have been completed. No outstanding plans that we are aware of.

 

4.22

Open Spaces and Recreation

27

Develop a playing field on Lot 5 Shara Boulevard.

Project approval achieved.

The concept plan, REF and planning proposal have all been completed. Detailed design has been progressed with a construction tender scheduled before December 2015.

 

4.23

Cemetery

40

Develop a cemetery management strategy.

Strategy developed and adopted by council.

Unfunded – refer notes.

4.24

Waste & Recycling

46, 56

Introduce Food & Green Organics Kerbside Collection Service.

Service delivery commenced August 2014.

Contract Awarded, to commence 3 August 2015.

4.25

Waste & Recycling

16

Finalise the environmental impact statement for the Myocum Quarry Landfill project and prepare the development application.

Development application submitted for approval.

The EIS was completed and the DA lodged.

Detailed comments from the EPA that were necessitate further costly work has prompted a strategic review of the project and a consideration of options.

 

4.26

Waste & Recycling

16, 24, 46

Participate in the Northern Regional Organisation of Council’s Regional Waste Managers Group’s feasibility investigation study into a regional waste management facility.

Feasibility study completed.

Feasibility study completed and an MOA to progress agreement on a governance structure was developed.
Subsequent discussion between NOROC General Manager’s and Waste Coordinators identified the need to redefine the scope of the MOA to considers broader regional waste management (collection, diversion, and alternative waste technologies) not simply tied to waste disposal.

 

4.27

Waste & Recycling

16, 24, 46

Continue membership and participation in North East Waste (NEW) regional waste management programs and initiatives.

NEW supported to run regional waste management programs and initiatives. Regular meetings with NEW staff and member Council's waste managers.

Financial contribution provided to NEW to run regional waste management programs and initiatives in which Council participated. Bi-monthly and extraordinary meetings with NEW staff and member Council's waste managers attended.

 

4.28

Waste & Recycling

22, 24

Implement and maintain a contract management plan for contracts 2005-00074 Collection of Waste and Recyclables and 2013-0049 Organics Waste Collection Service.

Plan implemented.

Plan implemented.

4.29

Waste & Recycling

22, 46, 55

Develop and progressively implement Environmental Management System for the Myocum Resource Recovery Facility.

EMS developed and progressively implemented.

EMS continues to be developed and progressively implemented.

4.30

Waste & Recycling

24, 55

Develop and implement Myocum Resource Recovery Facility asset management plan.

Plan implemented.

Deferred – refer notes.

4.31

Waste & Recycling

40

Implement public bin enclosure asset management plan.

Plan implemented.

Asset management plan developed for implementation in 2015/16.

4.32

Waste & Recycling

46, 24

Implement Myocum Landfill Sustainable Leachate Management Project.

Project implemented.

Refer notes.

4.33

Waste & Recycling

46, 24, 22

Maintain compliance and participation of the Myocum LFG Resource Recovery Project in the Federal Governments Carbon Farming Initiative (or equivalent program).

Compliance and participation maintained.

Compliance and participation maintained.

4.34

Waste & Recycling

46, 24

Review and revise Council’s Waste Management and Disposal Strategy.

Revision completed.

Waste disposal strategy being revised as part of strategic revision of the Myocum Quarry Landfill project. Review of Waste Management Strategy 2012-2015 due in 2015/16.

 

4.35

Waste & Recycling

46, 24, 22

Plan for new Waste, Recyclables and Organics Collection contract to be delivered in August 2015.

Contract finalised.

Contract finalised and awarded to Solo resource Recovery. Services commence 3 August 2015.

 

4.36

Waste & Recycling

46, 24

Develop and implement a Council Operations Waste Management Plan.

Plan implemented.

Deferred – refer notes.

4.37

Waste & Recycling

46

Implement revised Waste Education Plan.

Plan implemented.

Deferred – refer notes.

4.38

Waste & Recycling

55, 24, 46

Implement business plan for Myocum Resource Recovery Facility re-use shop.

Plan implemented.

Deferred – refer notes.

4.39

Waste & Recycling

55, 24

Review Myocum Resource Recovery Facility operations to improve resource recovery and financial sustainability.

Review completed.

Review partially completed. Next stage of review pending results from strategic revision of the Myocum Quarry Landfill project.

 

4.40

Asset Management

22

Implement outcomes of the Contract/ Project Management Review.

Outcomes reported to the Internal Audit Committee.

Revised framework developed.

4.41

Asset Management

24

Finalise Roundhouse sales.

Subdivision and sales completed.

A detailed legal and planning process has been completed ahead of schedule.
Sales will be progressed in the first half of 2015/16.

4.42

Asset Management

24

South Byron STP site demolition and remediation project.

Demolition completed.

The tender for demolition was awarded and work commenced in June 2015.

 

 

Remediation Plan approved.

A detailed remediation action plan was completed.

4.43

Asset Management

24

Prepare Fletcher Street Byron Bay property options report.

Options report completed.

A detailed development potential evaluation report was completed including further assessment of the implications regarding parking requirements.

4.44

Asset Management

24

Lot 4 Station Street Mullumbimby future use determination.

Determination completed.

Refer notes.

4.45

Asset Management

24

Prepare Brunswick Valley STP site, Vallances Rd, options report.

Options report completed.

Refer notes.

4.46

Asset Management

24

Mullumbimby south, sports field land assessment and future use determination.

Assessment completed.

Constraints assessment was completed which highlights the issue of flooding. The flood study has confirmed that rezoning for residential purposes is unlikely to be successful.

 

4.47

Asset Management

26

Lot 12 Bayshore Drive Byron Bay remediation undertaken.

Actions from approved project plan completed.

The environmental assessment was completed and the Tree removal DA approved.
Via submission to DAP a implementation plan has been confirmed that will allow the work to progress in stages.

 

 

4.48

Asset Management

51

Implement the long term asset management plan and prepare 10 year capital works program.

Asset Management Plan compliant with IP&R requirements.

Work has progressed in conjunction with preparation of the Council Improvement Plan to address Fit for Future requirements.

 

 

46, 51, 52

Asset Management Plan objectives achieved.

The road and associated infrastructure revaluation was conducted.

Key information from the revaluation has been used to develop the draft 2014/15 Special Schedule 7 Infrastructure Report.

 

 

4.49

Asset Management

51

Asset Management priorities and methodologies reviewed and reported to the Executive Team, the Community Infrastructure Advisory Committee and Council.

Asset management priorities adopted.

An asset management program has been included in the Financial Sustainability Project Plan. Progress against the program is reported to ET on a monthly basis.
Reports on Asset Management elements such as the Policy have been regularly reported to the Community Infrastructure Advisory Committee.

 

 

4.50

Asset Management

51

AIM system integration with financial data and CRM.

Integration successful.

Integration of the AM authority module with the financial system has been achieved through the deployment of work orders. Integration with the CRM module is dependent on an upgrade of the Authority version to 6.10 which will occur later in 2015.

 

4.51

Asset Management

51

Coordinate with the North Coast Integrated Regional Vulnerability Assessment (IRVA).

Contribution to the assessment recognised.

Council staff participated in the assessment and associated workshops. The process was facilitated by the EPA.

 

 

4.52

Asset Management

51

Review of the correlation of BSC flood development parameters with regional and state values.

Review outcomes adopted.

Not Complete.

 

4.53

Asset Management

44, 52, 53

Complete design and documentation for the interim beach access stabilisation works at Manfred Street, Don Street and Border Street, Belongil.

Design and Documentation completed and approved by Council.

REF completed December 2013. Works awarded to Harding Earthmovers in May 2015.  Works expected to commence in August 2015.

 

4.54

Asset Management

44, 53

Construct interim beach access stabilisation works at Manfred Street, Belongil.

Works completed.

Works awarded to Harding Earthmovers in May 2015.  Works expected to commence in August 2015.

 

4.55

Emergency Services & Flood Management

53

Ensure suitable arrangements are in place to manage emergencies within the shire.

Implement the Byron Shire Local Disaster Plan (DISPLAN) and the Emergency Operations centre (EOC) Standard Operating Procedures (SOP).

Plans are in place and implemented as required.

4.56

Emergency Services & Flood Management

53

Disaster Plan reviewed including sub plans, and operating procedures documented.

Disaster Plan scenario tested.

EOC Exercise for combined Tweed Byron LEMC successfully conducted by A/LEOCON.

4.57

Emergency Services & Flood Management

53

Regional collaboration initiatives on disaster response undertaken.

LEMC maintained and LEMP maintained.

REMC meetings attended. Input provided to regional plans as required / requested.
Joint LEMC with Tweed / Byron allows for better regional collaboration.

 


 

not achieved/completed (insert explanatory notes)

 

Item No

Explanatory text about why the action was not achieved or completed

4.3

Coopers Shoot Water Reservoir – commence construction – Delayed due to land procurement.

4.12

Review the MR545 Study – Res 15-151 has allocated $50,000.  RFQ drafted but yet to be issued.

4.13

Develop an Integrated Transport Strategy – Not completed due to other priorities, which at time of writing is Byron Bay parking study (pay parking).

4.16

Complete the Pedestrian and Access Mobility Plan - Limited progress made with staff review and reports to Council’s Transport Advisory Committee. However is currently of lesser priority namely due to the Byron Bay parking study (pay parking). 

4.17

Review the adopted Bike Plan - Limited progress made with staff review and reports to Council’s Transport Advisory Committee. However is currently of lesser priority namely due to the Byron Bay parking study (pay parking). 

4.18

A landscape architect should be engaged to prepare the plans in consultation with the community, this is currently unfunded.

4.20

Plans of management for sports fields to be funded from sports field upgrades over next 3 years as they reach their review dates.

4.23

A cemetery management plan is best developed by a specialist in this field. This will occur when budget forecasts for cemeteries appears promising.

4.30

Develop and implement Myocum Resource Recovery Facility asset management plan – Project deferred due to branch resourcing issues.

4.32

Implement Myocum Landfill Sustainable Leachate Management Project - Preliminary designs completed. Project on hold pending outcome of strategic revision of the Myocum Quarry Landfill project.  The results of this work have direct implications for the management options of leachate associated with the existing Myocum landfill.

4.36

Develop and implement a Council Operations Waste Management Plan – Project deferred due to branch resourcing issues.

4.37

Implement revised Waste Education Plan - Project deferred pending appointment of Resource Recovery Projects and Education Officer in proposed branch structure.

4.38

Implement business plan for Myocum Resource Recovery Facility re-use shop - Project deferred pending appointment of Resource Recovery Projects and Education Officer in proposed branch structure.

4.44

Lot 4 Station Street Mullumbimby future use determination - Progression and completion of the Rural settlement strategy could potentially influence options for this site which can be linked to the Vallances Road property holding.

4.45

Prepare Brunswick Valley STP site, Vallances Road, options report - Progression and completion of the Rural settlement strategy could potentially influence options for this site.

 

Other Achievements (Important or significant Actions achieved that are not in the Operational Plan)

 

Action name

Achievements obtained

Suffolk Park recreation upgrades

Significant improvements to western Suffolk Park with new playground, shelters and seating installed around sport field. Funded By s94 developer contributions.


 

Progress Report – Operational Plan

 

5.    Sustainable Environment and Economy

 

Item No.

Budget Program

Delivery Program Ref Number

Actions 2014/2015

What will we achieve? / How will we measure completion?

Progress achieved year to date

Status

5.1

Development Assessment

41

Initiate electronic lodgement for Development Applications.

System implemented by June 2015.

The electronic lodgement for Development Applications is to be implemented with the upgrade of the authority system after October 2015.

5.2

Certification and Customer Service

2, 20, 21, 41

Provide a competitive and sustainable building certification unit.

80% of complying development certificates processed within 10 days.

90% of complying development certificates processed within 10 days (45/50).

2, 20, 21, 41

80% of construction certificates processed within 28 days.

96% of construction certificates processed within 28 days (381/395).

2, 20, 21, 41

95% of all inspections completed within two working days of request being made.

At least 99% of all inspections completed within two working days of request being made.

5.3

Certification and Customer Service

20, 21

Provide effective and efficient regulation.

60% of Plumbing and Drainage Applications (S68 LGA) processed within 28 days.

90% of Plumbing and Drainage (Water & Sewer) processed within 28 days (282/312).
87% of Plumbing and Drainage (Stormwater) processed within 28 days (61/70).

20, 21

60% of Roads Act Applications (S138 Roads Act) processed within 28 days.

85% of Roads Act Applications (S138 Roads Act) processed within 28 days (155/183).

5.4

Development Assessment

2, 20, 21, 41

Reduce number of undetermined Development and Section 96 Applications.

Reduce number of undetermined Section 96 applications in excess of 100 days to less than 20.

As at the 30 June 2015 the number of undetermined Section 96 applications in excess of 100 days (excluding stop the clock provisions) was 5.

2, 20, 21, 41

Reduce number of undetermined development applications in excess of 100 days to less than 45.

As at the 30 June 2015 the number of undetermined development applications in excess of 100 days (excluding stop the clock provisions) was 8.

5.5

Development Assessment

2, 3

Efficiently manage customer requests.

At least 80% of all customer ‘Planning Enquiries’ processed within 14 days.

 80% of all customer ‘Planning Enquiries’ processed within 14 days (117/146).

5.6

Development Assessment

Certification and Customer Service

3

Encourage development industry involvement.

One development industry forum held and/or one development industry newsletter distributed each year.

Holiday Letting workshops and industry forums have been held to facilitate the formulation of a strategic approach to resolve this ongoing issue. Additionally an industry forum is proposed to be held in August to launch the new Electronic Housing Code.

5.7

Development Assessment

Certification and Customer Service

21

Improve administration processing efficiency.

Below duties actioned within 48 hours 90% of the time:

•    registering, tracking and file creation of new applications.

•    providing administration support from receiving requests from officers.

•    additional information, inwards correspondence to be tracked and reallocated to officers.

•    Responding to phone messages and providing assistance.

•    Actioning request for information, including fees and charges, maps and the like.

··   Approvals to be processed, tracked and typed ready for officer signing within 48 hours at least 90% of the time.

Duties as listed generally actioned within 48 hours at least 90% of the time.

 

5.8

Land and Natural Environment

44

Develop Coastal Zone Management Plan for New Brighton and South Golden Beach (CZMP NB-SG) embayment (Res. 13-346, 13-347)

Preparation of CZMP NB-SG commenced.

Not progressed – refer notes.

5.9

Land and Natural Environment

42, 43

Implement adopted Coastal Koala Management Plan (KPoM).

Implementation of key actions commenced.

KPoM not adopted.

13/3/15: meeting with DoPE in Grafton. DoPE verbally advised that their legal advice is similar to ours – awaiting written confirmation.

March: Copy of legal advice issued to Councillors.

26/3/15: update Councillors at SPC workshop on current status.

31/3/15: Letter sent to DoPE requesting written direction to respond to legal advice.

16/4/15: presentation to Councillor SPC workshop.

7/5/15: meeting with DoPE in Grafton with Council’s preparing KPoMs to discuss way forward as a result of legal advice received.

11/6/15: preparing report for Council’s August meeting along with revised KPoM in line with legal advice.

Legal Services reviewed amended KPoM.  Changes are considered to address the issues raised in the legal advice.

 

5.10

Land and Natural Environment

42, 43

Develop new Shire-wide Weed/Pest Management Policy to reduce use of chemical based herbicides and pesticides.

Draft Weed/Pest Management Policy completed.

January: Draft RFQ sent to 3 consultants.

March: Australian Wetland Consulting engaged to prepare strategy.  Start up meeting held with Consultants and steering committee.

23 April: workshop with Council staff.

14 May: workshop with Biodiversity and Sustainability Advisory Committee.

16 May: workshop Landcare/ Dunecare groups, approx 20 people.

June: Draft Strategy V1 submitted; project team meeting to review 1st draft; feedback provided to consultant.

 

5.11

Land and Natural Environment

42, 43

Implement priority actions in Vegetation Restoration / Management Plans.

High priority actions implemented.

The team worked 1084 hours controlling environmental weeds on 29 sites between January 1 and June 30, 2015.  The total area under active management in this period was about 21 hectares.  The distribution of hours by type is summarised in the table below.

Site Type

No. of sites

Hours worked

% Hours worked

Coastal dunes

4

92.5

9%

Road-sides

6

68.5

6%

Rural bushland

0

0

0%

STPs

3

379.5

35%

Urban bushland

17

543.5

50%

TOTALS

35

1777

100%

Three sites are co-managed with Landcare/Dunecare groups.

 

5.12

Compliance Services

19, 20

Facilitate community understanding of regulatory and compliance obligations

Policy to address non-complying developments developed.

Strategic Planning Workshop undertaken to provide options for Councillors and a review of the existing “Enforcement Policy” has commenced.

 

5.13

Land and Natural Environment

22, 25, 38, 41

Deliver sustainable residential, commercial, industrial and rural growth opportunities including affordable housing opportunities

Shire wide Local Environment Plan (LEP) and Development Control Plan (DCP) finalised and implemented.

21 July 2014: LEP and DCP 2014 commenced.

 

22, 25, 38, 41

Draft new Local Land Use and Development Strategy (LLUDS) progressed.

12/2/15: SPC workshop to commence discussion  on revising scope of strategies towards a holistic land strategy.

12/3/15: SPC workshop to present revised project scope to Councillors.

26/3/15: follow-up workshop with Councillor to confirm agreed direction re strategy process.

May: Exhibition of Discussion Paper.

15/6/15: letters sent to OEH & DPI seeking assistance with RLUS Stage 2 mapping data.

25/6/15: analysis of community feedback completed.

30/6/15: farmland land use mapping completed.

30/6/15: analysis of remaining Rural Residential (R5 zone) subdivision potential under LEP 2014 completed.

30/6/15: report prepared for Executive Team meeting (July) re RLUS Internal Staff Engagement required for Stage 2.

 

22, 25, 38, 41

Creative sector opportunities explored for consideration in LLUDS.

Being explored throughout the development of the Rural and Residential Housing Strategy.

 

5.14

Land and Natural Environment

41

Work toward implementing NSW planning reforms

Emerging planning legislation reform from the Department of Planning progressively implemented as per established milestones.

Not progressed – refer notes.

5.15

Land and Natural Environment

45

Work towards reducing greenhouse gas emissions to meet targets of 30% reduction below 1990 levels by 2020

Priority Council and community initiatives, including education initiatives on energy efficiency and renewable energy progressively implemented.

Internal Sustainability Matrix Group formed to support delivery of the Low Carbon Strategy actions.

 

45

Annual report of Council’s progress toward meeting 30% reduction prepared.

Emissions Inventory: data analysis and report complete, reported to ET, further analysis undertaken to interrogate fuel data, council resolved to note Council’s progress towards 30% reduction and continue its commitment to reducing greenhouse gas emissions through a whole of Council approach to implementing the Byron Shire Low Carbon Strategy.

Virtual Net Metering: Advised that OEH grant of 15K has been awarded for Rule change and local VNM trial.

COREM - Community Owned Renewable Energy Mullumbimby: OEH funding grant successful and business plan submitted.

Council resolved to support Byron hire becoming a Zero Emissions Community and Community forum held on 20 June.

 

5.16

Land and Natural Environment

46, 47

Promote and encourage sustainable living in the Shire.

Increased number of new effective sustainability initiatives delivered.

5 June: Held an internal staff World Environment Day carpool and luncheon.

5 June: Successful World Environment Day stall in conjunction with Brunswick Valley Landcare at the Brunswick Old and Gold festival.

June: Four Northern Rivers Carpool signs erected at the entrance to Mullumbimby, Brunswick Heads and two coming into Byron from the North and South.

Sustainable House Day project launched, theme around Universal Housing/Adaptable Housing.

Greenhouse around the corner: partnered with Byron Regional College to deliver energy efficiency workshops to Council’s 355 committee community groups.

Electric vehicle being trialled by Council parking staff.

Solar Hot Water and Solar Power at Cavanbah Centre (BRSCC): RFQ called and submissions received.

 

46, 47

Maintained or increased number of:

·   Sustainability seminars held;

·   Community engagement opportunities undertaken to promote sustainable living;

·   Ways farmers markets are promoted;

·   Community gardens for food production in the Shire.

5 events supported for the 2015 Sustainable Seminar series.

2 editions of the Sustainability Newsletters sent and 4 news flashes.

Continuing to support Mullum Community Gardens; Shara Garden’s six months temporary licence granted; EOI received for community orchard at Waterlily Park, Ocean Shores and community garden at Main Arm.

Council’s Ethical Catering Suppliers List updated through EOI process.

 

46, 47

66% recovery of resources from the community domestic waste stream by 2015 (in accordance with State Government WARR Strategy target).

47% resource recovery rate from the domestic waste stream was achieved in 2015/16. Target not achieved due to postponement of food and garden organics collection service until August 2015. 66% target remains for 2015/16.

 

 

not achieved/completed (insert explanatory notes)

 

Item No

Explanatory text about why the action was not achieved or completed

5.8

Preparation of CZMP NB-SG - Council resolved (Res 14-175) to delay the funding application and preparation of the CZMP for NB and SGB until early 2015/16

5.14

Emerging planning legislation reform - State Government have not moved forward with their proposed reforms.

 

Other Achievements (Important or significant Actions achieved that are not in the Operational Plan)

 

Action name

Achievements obtained

Deliver Koala Connections Project

Project so far delivered: 34,539 plants, 23 ha revegetation plus approx. 18.0 regeneration area, total area of dedicated project sites = 41 ha approx. across 68 properties, over 70 landholders with MOs and CTs (Byron Target was approx. 33 ha, 30,000 plants). Assistance to other areas of Council with compensatory planting sites.

Growth rates exceeding expectations (50cm/month) and plant success rates (consistently greater than 90%).

United Nations association of Australia  World Environment Day  Awards finalist

Deliver Byron Bay Graminoid Clay Heath Restoration Project

Feb: Preliminary burn planning developed

March: consultation with Crown Lands re. land tenure; and North Coast Holiday Parks seeking approval to undertake works at Clarkes Beach.

Clay Heath Restoration Guidelines developed by Wildsite to direct on ground works by bush regenerators.

June: Hazard reduction certificate prepared and sent to Fire and Rescue NSW requesting them to prepare Burn plan. Aim for burn early Spring.

 

Undertake introduced animal management activities

April: Submission made on Local Land Services -North Coast Region Wild Dog Management Plan

 

Update Shire-wide Vegetation Mapping

Stage 1 – Coastal Lowlands:

Feb: Draft mapping reported to Council for exhibition.

Draft FAQ sheet and Veg Classification fact sheet developed for the public exhibition

18 March to 29 April: Public Exhibition

March: update at SPC workshop on exhibition outcomes to date

April: analysis of submissions and  properties requiring ground truthing.

May – June: ground truthing of properties  in response to submissions.

Stage 2 – remainder of the Shire:

Request for Quotation prepared successful consultant engaged and review commenced

Prepare a Coastal Zone Management Plan for the Byron Bay Embayment (CZMP BBE)

January: OEH comments received on draft Coastal Hazard Management Study (CHMS)

28 January: Coastal workshop with Belongil landowners, the Crown and OEH.

February: OEH comments on cost benefit analysis (CBA)  received; and considered by consultants

9 March: Council report on CBA comments from OEH. Council resolved to undertake additional work on CBA (15-139)

30 March: report to council on update of CZMP (15-173) and progress against res 15-139 – revised CBA and establishing a PRG

May: Variation on CBA commenced

June: Corresponding with OEH re management study review timeframe requirements