13.4 - Attachment 1

2015 Highlights

Branch layout improvements and modernisation

·    Ballina Library - major renovations inside and out –painting, furniture, carpet lighting, and addressing safety issues to the entrance and lowering shelf heights, collection changes

·    Brunswick Heads - finalising renovations started end of 2014 painting, shelving, carpet and layout changes.

·    Mullumbimby Library – painting, collection layout changes, workroom space improvements (ongoing), lowering of shelf heights – all achieved with virtually no budget.

·    Alstonville - Outdoor area roof and seating – taking library space outdoors

·    Lismore - carpet and painting ground floor, physical collection changes, signage, lowering shelf heights

·    HQ – roofing and shingles replacement, outside improvements (ongoing), reorganisation of staff areas

·    Most branches working on reducing shelf heights.

·    Tweed – assisting Tweed Shire Council  with major library extension plans

·    Goonellabah – recycled picture book shelving, lowering of shelves, displays, general lighter feel – again achieved with little expense.

Collection work

·   Murwillumbah, Mullumbimby and Brunswick Heads move from traditional Dewey shelving to Genre based now complete. Ballina and Tweed well under way.

·   Acquisitions/Cataloguing team increasing standing orders, streamlining and simplifying processes.

·   State Library review of collection procurement and management results – despite a low expenditure per capita on library materials which is below baseline recommendations RTRL is above exemplary for acquisitions per capita. Items per capita per annum exemplary is 1.8 RTRL is 2.05 indicates how well library collection is used. Circulation per capita Exemplary 8.12, RTRL 8.8 high circulation per capita demonstrates collection is well matched to the community.

·   CollectionHQ (evidence based de-selection) used heavily for collection management in Tweed and Byron Area in the last 12 months and more recently at Lennox.

·   Byron Bay (Pat) – Eric Wright Byron Photos – RTRL Flickr account creation (ongoing)

Services and Programs

·   Mobile Library Goolmangar/Blakebrook School stops included in Nimbin run at no extra cost. Improved parking at Ocean Shores increasing visibility and usage.  Murwillumbah Banana Festival truck parade and park stop over. Dave K now permanent Mobile driver for Nimbin.

·   Introduction of Read and Grow program to storytime across the region

·   Increased interest and promotion of school visits by C&Y team

·   Successful  partnership opportunities between the Byron Writers Festival and Byron Bay Library during the festival

·   Lennox Head School Holiday activity chicken hatching – great community interest

·   Brick by Brick Lego Exhibition – Lismore: highest visitor numbers achieved by any library in Australia. Tweed: popular with all age groups, high visitor numbers

·   Murwillumbah – launch of the Seed Library 

·   Judy Nunn author visit – Tweed largest RTRL author event 320 visitors. Lismore 80, both events sold many books.

·   Goonellabah Munged Al Muderis author visit.

·   African new settlers program at Lismore.

·   Indigenous Storytime sessions in Lismore Area

·   Seniors Memories on the Move  and Library on the Go for Childcare Centres– Tweed Area

·   Alstonville Book Week collaboration with Wollongbar Community Preschool

·   Ballina – Leanne’s interview aired on national tv - ABC Compass in relation to Ballina’s Indigenous history

·   Byron – Kate Crisp’s involvement in the Feros Care trial of Wheel-i-am – using portable Ipad on wheels and Skype to communicate with residents - aired on national tv – Sunrise

·   Tweed Partnership with Lioness Club for Home Library Service Deliveries – National Lions Club Award

·   Improved promotions via screens, social media and the website. (ongoing)

·   Supporting just over 100,000 active library members across the region

·   Circulating a total of 1,862,630 items in 2014/15 reporting year


Staff/Process Improvements

·    Staff engagement  in the Frontline Leadership Program

·    Staff development workshops at HQ and Murwillumbah

·    All staff Training Day

·    Process Improvements at HQ (ongoing)

·    Area Librarians working with Acquisitions team to streamline selection processes

·    Business Paper improvement utilising InfoCouncil

·    Assistance from many staff with community events both in and out of the library, showcasing RTRL

·    More than 90 Staff Performance Appraisals – completed on time



·    Promotions screens in all branches

·    Seamless move to Spydus Managed Services, reliability of Managed Services

·    New pcs with solid state drives

·    Weekly IT updates


Thank you and well done.

Jo Carmody

Manager Richmond Tweed Regional Library